DESIGN THINKING

Human-centric UX/UI design

UX/UI Design

Design thinking is a human-centered approach to problem-solving that combines empathy, creativity, and a deep understanding of user needs. This provides a solid foundation for meaningful and impactful UX/UI.

At Total Digital we put people at the centre of everything we do so that your website, mobile app or bespoke software is designed with the end customer in mind. This ensures that your product becomes meaningful, useful and relevant so that it can integrate seamlessly into people’s daily lives.

Whether you are looking to design a new website, a new app or simply turn a good idea into a great product, we can help.

Our Approach

Good design is all about empathy so we start by understanding your business and customers needs.

Our initial phase consists of pre-discovery so we ask our clients to gather key information about their business and customer in advance of our workshop so that we can use our time together as efficiently as possible. Then, it’s workshop time!

This is when we get together to distil all information into design features and unpack valuable insights that will inform product development.

What you get

You get to design your website and mobile app right the first time.

In turn this will:

Increase customer satisfaction
Boost conversions
Increase repeat and referral business

And it doesn’t end there. Our team of designers are passionate about continuous improvement so once your website or application is live, they will work with you to optimise it inline with KPIs and real customer data.